🚚 Shipping Policy

Last Updated: October 7, 2025

Thank you for shopping at Clodel.shop! Below you'll find all the details about our shipping process so you know what to expect once you place an order.

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📦 Order Processing

• Processing Time: All orders are processed within 1–2 business days (excluding Sundays and public holidays).

• You will receive a confirmation email once your order has been placed, and another with tracking details once it has been shipped.

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🚛 Shipping Methods & Delivery Time

We currently deliver across India.

Shipping Type	Estimated Delivery Time	Cost
Standard Shipping	5–7 business days	₹49 (Free over ₹999)
Express Shipping	2–4 business days	₹99

Note: Delivery times may vary based on your location, courier delays, or during high-demand periods (sales/festivals).

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📍 Tracking Your Order

Once your order is shipped, you’ll receive a tracking link via email or SMS. You can also contact our support team if you need help tracking your shipment.

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🚫 Delivery Delays

While we work with reliable courier partners, delivery delays can sometimes happen due to:

• Weather conditions

• Courier service issues

• Remote location

• Public holidays or festivals

We appreciate your patience in such cases.

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❗ Incorrect Address Disclaimer

Please ensure your shipping address is complete and accurate at the time of checkout. We are not responsible for lost packages due to incorrect or incomplete addresses.

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📬 Undeliverable Packages

If an order is returned to us due to failed delivery attempts, we will contact you for reshipping. Additional shipping charges may apply.

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📞 Need Help?

For any shipping-related questions or concerns, feel free to contact us:

📧 Email: clodel.shop@outlook.com
📱 Phone/WhatsApp: +91 81607 83716
🏠 Address: 143, Balmukund Society V-1, Kargil Chowk, Punagam, Surat, Gujarat – 395010